Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role

The GRC Engineer is responsible for transforming Charlie Health’s compliance, risk and control programs into automated, measurable and continuously monitored systems. This is a hands-on engineering role focused on building the technical foundations that support HIPAA, SOC 2, NIST and other compliance requirements.

This role will partner closely with Information Security, IT Engineering, Compliance, Legal, Engineering and business teams to translate regulatory, contractual and risk requirements into automated controls, evidence pipelines, dashboards, workflows and continuous control monitoring.

Our Information Security and IT organizations treat compliance as an engineering discipline. We value ownership, automation, measurable outcomes, reliability, auditability and continuous improvement. The GRC Engineer will help move Charlie Health from manual, point-in-time compliance activities toward scalable, system-driven assurance.

Charlie Health operates in a highly regulated healthcare environment. This role will help ensure that controls protecting patient, clinician, employee and company data are well-designed, consistently operated and supported by reliable evidence.

Responsibilities

Compliance Engineering & Control Automation

Design, build and operate automated controls that support HIPAA, SOC 2, NIST, ISO 27001 and other applicable frameworks
Translate compliance requirements into technical control logic, workflows, integrations, dashboards and evidence pipelines
Build scalable systems that reduce manual compliance work and improve confidence in control effectiveness
Partner with Security, IT, Compliance and Engineering teams to embed control requirements into systems and operating processes

Continuous Control Monitoring

Build and maintain continuous control monitoring capabilities across identity, endpoints, cloud, SaaS platforms, security tools and business systems
Define control health metrics, thresholds, alerts and reporting mechanisms
Identify control gaps, exceptions and drift, then partner with control owners to drive remediation
Improve visibility into the design, operation and effectiveness of key controls

Evidence Automation & Audit Readiness

Automate audit evidence collection across systems such as Okta, Google Workspace, Jamf, Intune, SentinelOne, Wiz, AWS, Jira, Confluence, Slack and GRC platforms
Build repeatable evidence workflows that support HIPAA, SOC 2, customer due diligence, vendor assessments and internal risk reviews
Improve the quality, consistency and traceability of audit evidence
Partner with Compliance, Legal and external auditors to reduce audit burden and improve readiness

GRC Systems, Integrations & Reporting

Configure and improve GRC platforms, compliance tools, ticketing systems, documentation repositories and reporting workflows
Build integrations between GRC systems and source systems of record using APIs, webhooks, scripts and workflow automation tools
Develop dashboards and reports that show control health, remediation status, audit readiness and risk trends
Maintain documentation for control logic, data sources, automations and operational procedures

Risk, Remediation & Exception Management

Support risk and control assessments by providing technical analysis, control evidence and remediation tracking
Build workflows for risk acceptance, exception management, corrective action plans and control remediation
Partner with control owners to ensure findings are tracked, prioritized and resolved
Help define metrics that measure risk reduction, compliance maturity and control reliability

AI Governance & Emerging Compliance Automation

Help evaluate how AI tools, LLM platforms and AI-enabled workflows affect compliance, privacy and security requirements
Support governance controls for enterprise AI adoption, including access, logging, data protection, review workflows and evidence collection
Identify opportunities to use automation and AI responsibly to improve GRC operations
Stay current on emerging approaches to compliance automation, continuous assurance and AI-enabled GRC

Required Qualifications

5+ years of experience in GRC engineering, security engineering, compliance automation, IT risk, security operations, cloud security, infrastructure engineering or a related technical discipline
Hands-on experience translating compliance, risk or security requirements into technical controls, workflows or automations
Experience with frameworks such as HIPAA, SOC 2, NIST, ISO 27001, HITRUST, PCI or FedRAMP
Experience working with enterprise systems such as Okta, Google Workspace, AWS, Jamf, Intune, SentinelOne, Wiz, Jira, Confluence, Slack or similar platforms
Experience using APIs, scripting or workflow automation tools such as Python, Bash, PowerShell, Workato, Terraform, REST APIs, webhooks or JSON
Experience with audit evidence collection, control testing, remediation tracking or compliance reporting
Familiarity with GRC platforms, compliance automation tools, ticketing systems or control monitoring systems
Strong understanding of access control, endpoint security, cloud security, logging, vulnerability management and data protection concepts
Ability to work cross-functionally with Security, IT Engineering, Compliance, Legal and business stakeholders
Strong analytical thinking, ownership and ability to operate independently in ambiguous environments

Preferred Qualifications

Experience in healthcare or other regulated environments
Experience supporting HIPAA, SOC 2, NIST, HITRUST, ISO 27001 or similar programs
Experience building automated evidence pipelines or continuous control monitoring capabilities
Experience with GRC or compliance automation platforms such as Vanta, Drata, Secureframe, AuditBoard, Archer, ServiceNow GRC or similar tools
Experience with data analytics, dashboards, SQL, BI tools or control reporting
Experience supporting customer security reviews, vendor assessments or audit response workflows
Experience with AI governance, AI risk management, LLM platforms or AI-enabled compliance automation
Familiarity with Zero Trust principles and identity-centric security models

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time employees. Read more about our benefits here.

Additional Information

The total target base compensation for this role will be between $130,000 and $175,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, leveling, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.

Our Values

Connection: Care deeply & inspire hope.
Congruence: Stay curious & heed the evidence.
Commitment: Act with urgency & don’t give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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