Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Primary Function of Position
The Senior Logistics Compliance Analyst is responsible for the import and export
compliance procedures and international trade programs, which include but not
limited to supply chain security (C-TPAT, AEO), international trade data integrity
(country of origin, classification, ECCN, etc), duty drawback, Free Trade
Agreement, reconciliation, etc. This position will assist Logistics Compliance
manager in driving the overall logistics compliance strategies, activities, and
requirements for the medical devices import, export, and trade regulations. He/
she will ensure compliance with applicable company policies and regulations
while ensuring the expeditious flow of international trade. This individual will
support the organization at a tactical and operational level and advises
management on strategics initiatives.

Essential Job Duties

Import & Export Trade Compliance

Perform import/export activities in compliance with government regulations, organizational policies, procedures, goals, and objectives.
Manage compliance with preferential and non-preferential trade programs and issue certificates as applicable.
Submit and monitor import/export permit and license applications as needed.
Provide import and export compliance training to cross-functional teams.
Support global and regional compliance projects and programs.

Customs, Tariffs & Regulatory Programs

Manage issues related to:
- Harmonized Tariff Schedule (HTS) classification
- Country of Origin determinations
- Customs valuation
- Export Control Classification Numbers (ECCN)
- Anti-dumping regulations
- Duty drawback and duty suspension programs
- Other governmental programs providing import/export exemptions
Oversee Customs reconciliation and anti-boycott programs.
Manage Miscellaneous Tariff Bill activities, including product eligibility reviews and petition filings.
Monitor global trade policy developments and regulatory changes, including Section 301 tariffs.
Support Customs-Trade Partnership Against Terrorism (C-TPAT) implementation and annual validation activities.

Regulatory Research & Business Support

Research customs and regulatory requirements for new destination markets, including:
- Product classifications
- Import licenses
- Customs valuation
- Documentation requirements
- Import and export restrictions
Communicate regulatory requirements and impacts to business stakeholders.
Provide support to company sites, suppliers, and customers to strengthen compliance programs and capabilities.

Data Management, Systems & Process Improvement

Audit and maintain trade compliance data governance within SAP, product databases, and compliance record systems.
Partner with IT and the Center of Excellence (COE) to improve import/export compliance data and system capabilities.
Define business requirements, support testing activities, and assist with implementation of compliance solutions.
Assist in the development and maintenance of operational processes and procedures to improve workflow efficiency and compliance effectiveness.

Compliance Programs, Audits & Risk Management

Conduct internal risk assessments and report findings.
Develop and monitor Compliance Improvement Plans.
Create and maintain:
- Trade compliance manuals
- Policies and procedures
- Standard Operating Procedures (SOPs)
- Compliance guidelines
Assist in developing Intuitive audit guidelines to:
- Monitor customer and order compliance
- Identify compliance risks
- Determine future training and procedural needs

Reporting & Performance Management

Develop and generate compliance metrics, management reports, and service provider performance reports.
Analyze compliance program effectiveness and communicate results to management.

Stakeholder Communication & Collaboration

Communicate company policies and procedures to internal and external stakeholders.
Collaborate with cross-functional partners to support compliance initiatives and business objectives.
Perform additional duties, special projects, and responsibilities as assigned.

Qualifications

Qualifications & Skills

Expert knowledge of:
- Customs regulations
- FDA import regulations
- Export Administration Regulations (EAR)
- U.S. Census trade requirements
Strong knowledge of:
- Import and export classification
- Free Trade Agreements (FTAs)
- Customs compliance training
Strong analytical, critical thinking, and problem-solving skills, including:
- Risk management
- Gap analysis
- Regulatory compliance assessment
Proven ability to:
- Manage and drive change
- Evaluate data and identify issues
- Develop innovative solutions using existing resources
- Interpret and implement regulatory requirements appropriately
Demonstrated success delivering practical and creative solutions to:
- Complex logistics challenges
- Current and emerging regulatory compliance issues
Excellent organizational skills with the ability to:
- Multi-task effectively
- Manage competing priorities
- Make consistent decisions and follow through
- Work independently with minimal guidance
Strong communication and collaboration skills, including:
- Oral and written communication
- Facilitation and stakeholder engagement
- Cross-functional partnership and influence
Experience managing multiple cross-organizational projects and working effectively with all levels of an organization
Experience with:
- Supply Chain Security Programs
- Duty drawback processes
- Customs compliance programs
Proficient in:
- Microsoft Outlook
- Word
- Excel
- PowerPoint
Strong research, analytical, interpersonal, and time management skills
Team-oriented with flexibility to support a variety of projects
Willingness to travel up to 10%

Education & Experience

Bachelor's degree in Supply Chain, International Business, Finance, or a related field
7+ years of experience in:
- Trade Compliance
- Logistics Operations Compliance
- Medical Device industry compliance
Licensed U.S. Customs Broker or equivalent professional trade compliance certification preferred

Preferred Skills & Experience

Experience implementing and maintaining Global Trade Management (GTM) software
Experience with SAP S/4HANA and related transactional processes and reporting
Prior customs compliance experience preferred

Working Conditions

None specified.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.

Shift: Day

Max. Salary Region 2: 148200 USD

Max. Salary Region 1: 174400 USD

Ways of Working: Onsite - This job is fully onsite.

Employee Type: Employee

Min. Salary Region 1: 121200 USD

Global Job Level (HCM): Professional 4 (11)

Min. Salary Region 2: 103000 USD