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The Associate Director, IT Disaster Recovery is a strategic leader responsible for driving enterprise-wide disaster recovery compliance, governance, and resiliency. This role oversees all data management, audit response, controls management, and reporting activities necessary to maintain regulatory and operational readiness. The position is pivotal in ensuring alignment between IT and Business Continuity, enabling mature business capability mapping and process-to-application dependency understanding. The Associate Director leads the administration and development of the ServiceNow DR module and manages all related program training and documentation.

Key Responsibilities:

Lead and manage all disaster recovery compliance efforts, including data management, governance, and regulatory reporting.
Oversee internal and external audit response activities, ensuring readiness for Medicare/Medicaid and other regulatory audits.
Manage IT controls and coordinate RFP responses for disaster recovery requirements.
Conduct annual DR audits of SaaS providers, ensuring vendors meet recovery and resiliency objectives and reporting on any gaps.
Drive vendor due diligence for new and renewing contracts, ensuring appropriate recovery-focused language is included and enforced.
Partner with Business Continuity leaders to mature business capability mapping and strengthen process-to-application mapping and dependency analysis.
Administer, manage, and develop the ServiceNow Disaster Recovery module, ensuring its functionality aligns with program goals.
Oversee program training initiatives and documentation management to ensure all stakeholders are educated and compliance standards are maintained.
Provide DR compliance reporting and insights to senior leadership.
Support inclusion in vendor testing to verify recovery objectives and enhance audit responses using robust compliance data.
Maintain awareness of changing regulatory requirements and industry best practices.
Partner and align on all merger & acquisition activities for smooth onboarding and transition to Humana's DR program
A proactive, results oriented leader with strong focus on continuous improvement
Ability to stay calm and lead effectively under pressure
Strategic thinker with a collaborative approach to solving complex problems
Strong relational and communication skills, able to influence and partner with associates, leaders and executives.

Use your skills to make an impact

Required Qualifications

Bachelor's degree in information technology, Computer Science or a related field, or equivalent professional experience
Minimum of 7-10 years of experience in IT infrastructure, business continuity, or disaster recovery, with at least 5 years in a leadership role.
Must be passionate about contributing to a team that is transforming DR and maturing best practices and an organization focused on continuous improvement.

Preferred Qualifications

Master’s degree or relevant certifications (e.g., DRII, CBCP, or similar) is preferred.
Certified Information Systems Security Professional [CISSP], etc.) are a plus.

Additional Information

Work-At-Home Requirements

WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
Satellite and Wireless Internet service is NOT allowed for this role.
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$142,300 - $195,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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